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Plan My Trip

Privacy Policy

1. Introduction

Travel High Tour (“we,” “our,” or “us”) acts as a travel facilitator and intermediary, arranging private tours, transportation, guides, and related services across India.

We are committed to protecting your personal data and handling it responsibly, transparently, and securely.

2. Legal Compliance

We comply with applicable data protection and privacy regulations, including:

  • The Information Technology Act, 2000 (India) and relevant IT Rules
  • The Digital Personal Data Protection Act (DPDP), India
  • The General Data Protection Regulation (GDPR) for users from the European Economic Area (EEA), where applicable

If you are accessing our services from outside India, your data may be processed and stored in India.

3. Information We Collect

We may collect the following types of personal data:

Personal Identification Information

  • Full name
  • Email address
  • Phone/WhatsApp number
  • Nationality

Travel & Booking Information

  • Travel dates and itinerary preferences
  • Pickup and drop-off details
  • Special requests (dietary, accessibility, etc.)

Technical Data

  • IP address
  • Browser type and device information
  • Website usage behavior (via analytics tools)

4. Purpose of Data Collection

We use your data strictly for:

  • Processing tour bookings and enquiries
  • Providing customized itineraries and travel services
  • Communication regarding your trip
  • Improving our website, services, and user experience
  • Marketing communication (only if consent is provided)

5. Data Sharing & Third Parties

We do not sell your personal data.

However, we may share limited necessary information with:

  • Hotels and accommodation providers
  • Licensed tour guides and drivers
  • Payment processing providers
  • Government authorities where legally required

All third parties are expected to handle your data securely and only for the intended purpose.

6. Third-Party Tools & Tracking

We use trusted third-party tools to improve performance and marketing:

  • Google Analytics – website traffic and behavior tracking
  • Meta Pixel (Facebook Pixel) – ad performance and remarketing
  • Payment gateways (for secure transaction processing)

These tools may collect anonymized or behavioral data via cookies.

You can control cookie preferences through your browser settings.

7. Data Security

We take data protection seriously and implement appropriate safeguards:

  • Secure servers and encrypted data transmission (HTTPS)
  • Restricted access to personal data
  • Regular monitoring of systems for vulnerabilities
  • Use of trusted and compliant third-party platforms

Despite these measures, no digital system is completely secure, and users share data at their own risk.

8. Data Retention Policy

We retain personal data only as long as necessary:

  • Booking data: retained for up to 5 years for legal, accounting, and operational purposes
  • Enquiry data: retained for up to 12 months unless converted into a booking
  • Marketing data: retained until you opt out or withdraw consent

After this period, data is securely deleted or anonymized.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request details of how your data is processed

To exercise these rights, contact us using the details below.

10. Cookies Policy

Our website uses cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve marketing effectiveness

You may disable cookies through your browser settings, though some features may not function properly.

11. Role Clarification

Travel High Tour acts as an intermediary/facilitator between travelers and service providers such as hotels, guides, and transport operators.

We coordinate and manage services but do not directly own or operate all third-party services.

12. Updates to This Policy

We may update this policy periodically to reflect:

  • Legal changes
  • Operational updates
  • Technology improvements

The latest version will always be available on our website.

13. Contact Information

For any privacy-related questions or requests:

Guide Popup Form